About Us / Insurance and Financing

Navigating Your Care with Confidence.

Ankle pain is a silent thief of mobility. In a walking-heavy city like Charlotte, from the rail trails of South End to the steep steps of Uptown office towers, an unstable or painful ankle doesn’t just hurt—it sidelines your entire life.

A physical therapist examining the ankle of a female runner sitting on outdoor steps, representing targeted care for ankle injuries.

Proudly In-Network with Major Providers

We accept a wide range of insurance plans to make your treatment as seamless as possible. Our currently accepted providers include:

Medicare

BlueCross BlueShield

Aetna

Cigna

UnitedHealthcare

Don’t see your provider listed? Contact our office. We frequently work with out-of-network benefits and can help verify your specific coverage.

Total Transparency in Your Treatment Plan

Navigating medical billing can be overwhelming. That’s why our dedicated patient advocates handle the verification process for you. During your initial consultation, we will review your customized treatment plan and provide a clear, easy-to-understand breakdown of what is covered by your insurance and what your exact out-of-pocket responsibilities will be. No surprises, just straightforward care.

Flexible Ways to Pay

For deductibles, copays, or specialized regenerative therapies, we offer convenient payment options to fit your budget.

A clinic receptionist processing a payment and printing a receipt from a card terminal.

Health Savings Accounts (HSA & FSA)

We gladly accept HSA and FSA cards. You can use your pre-tax health dollars toward eligible diagnostic assessments, co-pays, and many of our joint relief therapies.

A medical professional administering a precise, image-guided cortisone injection into a patient's joint to treat inflammation and pain.

CareCredit Financing

We partner with CareCredit to offer flexible, low-to-no-interest payment plans. This allows you to get the care you need immediately and pay for it comfortably over time.

Common Insurance & Billing Questions

Does insurance cover non-surgical hip treatments?

Many diagnostic procedures, conventional therapies, and fluoroscopy-guided injections are covered by standard health insurance and Medicare. Some advanced regenerative therapies, like PRP, may be considered elective by certain carriers. We will verify your exact benefits before any treatment begins.

In many cases, you do not need a referral to schedule a consultation with our specialists. However, some specific HMO plans do require one. Our team can help you determine your plan’s exact requirements when you call.

We offer transparent, competitive self-pay rates for all of our diagnostics and treatments. We can provide a comprehensive cost estimate prior to your first visit.

Let Us Help Verify Your Benefits

Send us your insurance details ahead of time, and our billing team will do the heavy lifting.

Read Our Patient Success Stories