Patient Resources / What to Expect
Your journey to an active, pain-free life starts here. Preparing for your initial evaluation at Joint Health Solutions is simple. Here is everything you need to know before you walk through our doors.
To ensure we maximize our face-to-face time during your visit, we ask that you complete a few steps beforehand:
You will receive a link to our secure patient portal to complete your medical history and intake forms online.
If you have recent X-rays, MRIs, or CT scans of the affected joint, please request the images (on a disc or digital file) and the radiologist’s report to bring with you.
Wear loose-fitting clothing that allows easy access to the joint we will be evaluating (e.g., shorts for knee/hip pain, a tank top for shoulder pain).
Your first visit is comprehensive and typically lasts between 45 to 60 minutes. We do not rush this process.
| Visit Stage | What Happens | Typical Duration |
|---|---|---|
| Check-In | Verifying paperwork, ID, and insurance information. | 5–10 Minutes |
| Consult & Exam | Reviewing medical history, goals, and performing a physical assessment. | 15–20 Minutes |
| Diagnostics | In-office ultrasound or reviewing external X-rays/MRIs. | 10–15 Minutes |
| Plan & Next Steps | Discussing treatment options, answering questions, and scheduling therapies. | 10–15 Minutes |
To ensure a seamless visit, please bring the following items to your appointment:
A valid, government-issued photo ID (such as a driver’s license) for a smooth check-in process.
Your current health insurance card so our team can quickly verify your benefits.
A complete list of all prescriptions, over-the-counter medications, and supplements, including dosages.
Any previous medical records, X-rays, MRIs, or CT scans (on disc or digital file) related to your joint pain.
Write down any questions, concerns, or specific goals you want to discuss with your provider during the evaluation.
In some cases, yes. If you are experiencing an acute flare-up, we may provide immediate relief options such as an IM Toradol injection or a basic guided joint injection. However, for advanced regenerative treatments like PRP Therapy, we typically use the first visit strictly for evaluation and will schedule your procedure for a subsequent visit.
In most cases, you do not need a referral to schedule an appointment at Joint Health Solutions. However, if you are utilizing specific health insurance plans (like an HMO), your provider may require a referral. Our front desk team can help you verify this when you book.
We accept Medicare and many major commercial insurance plans for standard consultations, diagnostics, and conventional injections (like corticosteroids). We will verify your benefits prior to your appointment.
Treatments like PRP (Platelet-Rich Plasma) Therapy, and Anti-Inflammatory IV Therapy are currently considered elective and are not covered by insurance. We believe in complete financial transparency and will discuss all out-of-pocket costs and financing options before you agree to any treatment.
We pride ourselves on offering prompt care. In most cases, we can accommodate new patient evaluations within a few days to a week.
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© 2025 Joint Health solutions. All rights reserved.
